Rules and FAQs
Dog Walking Field Rules
We want you and your dogs to have wonderful experience and therefore ask that you please read and adhere to these rules so everybody can enjoy their visit. Persistent non-compliance may result in you being banned from using the field.
Any problems whilst using the field, or if you want to report an issue with another field user please contact Sophie on 07876 346483
BANNED DOG NOTICE
ACCORDING TO THE DANGEROUS DOGS ACT 1991
FROM 31ST DECEMBER 2023 IT WILL BE AGAINST THE LAW TO SELL, ABANDON, BREED FROM OR GIVE AWAY AN XL BULLY DOG OR TO HAVE ONE IN PUBLIC WITHOUT A LEAD AND MUZZLE.
FROM 31ST JANUARY 2024, IT WILL BE ILLEGAL TO OWN AN XL BULLY UNLESS IT IS REGISTERED ON THE INDEX OF EXEMPTED DOGS AND IS COMPLIANT WITH THE REQUIREMENTS.
OWNERS REQUIRE AN EXEMPTION CERTIFICATE; THE CERTIFICATE REQUIRES YOU TO GET THIRD PARTY PUBLIC LIABILITY INSURANCE COVER, NEUTER YOUR DOG PERMANENTLY, PAY A FEE AND KEEP MICROCHIPPED.
OTHER BANNED DOG BREEDS INCLUDE THE PIT BULL TERRIER, JAPANESE TOSA, DOGO ARGENTINO AND FILA BRASILEIRO BREEDS. THE NECESSARY REGISTRATION AND CERTIFICATION IS REQUIRED AND THE LAW MUST BE UPHELD ON THESE PREMISES.
HEDON SECURE DOG WALKING FIELD (RMS & SONS) REQUIRE DOG OWNERS TO ACT RESPONSIBLY AND WITHIN THE LAW. THE MANAGEMENT DOES NOT ACCEPT LIABILITY FOR ANY INCIDENT TO A PERSON, ANIMAL OR PROPERTY.
General Rules
- You must pre-book and pay for a session prior to your visit. You will have exclusive use of the field during that time.
- Please do not arrive earlier than 10 minutes before your session start time.
- You may enter the car park before your session starts but please do not get out of your car until the previous user has got their dogs back into their car.
- If you are late arriving for your session, you must still leave on time.
- Please keep your dog(s) on a lead until you are inside the field and on exiting the field until you are safely back in your car.
- Once in the field, please lock the gate from the inside to prevent anyone else entering the field.
- You must have exited the field and be back in your car by the end of your session to ensure the next user can enter the field on time
- Please leave the car park promptly once your session has finished.
POO
- Please remove all dog poo from the field and place in the bins provided. We do operate CCTV and users who fail to do this will be contacted and may be banned from the field.
- We will leave some cones available – if you do happen to see a poo that hasn’t been collected please place this beside it to avoid others standing in it and we will be able to collect it.
- Everyones enjoyment of the field relies on people acting responsibly regarding the collection of your dogs poo!
Safety
- Please note that this is natural terrain and although every effort has been made to ensure it is level it is still a grass field and therefore there may be trip hazards.
- Please do not allow your dogs to dig holes in the field.
- Children are welcome but must be supervised at all times.
- Smoking is not permitted in the field or the carpark.
- We will not tolerate any mistreatment of dogs including the use of prong collars and shock collars.
- We cannot guarantee that everybody has their dogs immunised so the risk of infectious diseases is the same as going for a normal dog walk. This is the same for natural issues such as ticks and grass seeds.
Cancellations
- Cancellations can be made up until 6 hours before your booking, for which you will receive a full refund.
- If cancelling within 6 hours of your booking, we will not be able to refund you.
- Extensions for late arrivals will not be permitted.
- Refunds for no-shows will not be given.
- We reserve the right to close the field at any time and give a full refund.
- If you wish to amend a future appointment to a different time, please cancel your original booking and make a new one. Then please contact us and we will ensure that a full refund is given for the original slot.
Disclaimer
The Management does not accept liability for any accident, injury or misadventure, however so incurred.
FAQs
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What times can I visit?
The field will be open from 7AM to 9PM seven days a week. We do not provide flood lighting so visiting us in the dark is entirely up to you. Obviously you will need to bring a torch.
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How big is the field?
The field is 3.25 acres with a 2 metre fence around the outside which is also dug into the ground.
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I have a dog that is difficult to safely get out of the car?
We have a double gated entry area which you can drive into and secure the gate behind you so your dog is secure as soon as it leaves the car.
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Is there shelter?
Yes there is a small sheltered area
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Is there access to water?
Yes there will be a tap – you will need to bring your own bowls
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What are the cones on the field for?
As stated in the rules these are encouraged to be used if you see a poo that hasn’t been collected to alert other people before we collect it. If you do see a fresh dog poo please contact us on 07876346483 so we can watch the CCTV.
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What if I am late arriving?
Unfortunately if you are late arriving you will still have to leave at your designated time to ensure other users have there full session.
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Can I bring a picnic?
Yes we have a picnic bench and you are allowed to bring food and drink as long as all rubbish is disposed of before leaving.
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Can I book for longer than an hour?
Yes of course you can please select consecutive times when booking.
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Can I rearrange my booking?
Our booking system will let you reschedule your booking up to 3 hours before your time.
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I can’t see any times for today?
If no times are showing for the day, then unfortunately, we are fully booked! People may reschedule their booking and a slot may become available so keep checking!